Gold Permanent Makeup Policies
Consultation & Satisfaction: Our well-trained staff is always available to answer any questions about our services or products. If at anytime you are unhappy with our services or our staff, please let us know. We want your visit with us to be pleasant, relaxing, and a memorable experience.
Appointments: Although we do take walk-ins on weekends, please book your appointments in advance to ensure your preferred date and time. We offer 24x7 online booking.
Cancellation and No-Shows: A 50% late cancellation or no-show charge will be accessed for any procedure not cancelled at least 24-hours in advance. The penalty would be applicable to the regular service price (without any coupons or promotions).
Check-In: We suggest an arrival time of 15 minutes prior to your appointment to review your schedule and fill out the necessary paperwork.
Methods of payment: We accept Visa, MasterCard, Discover, American Express, Checks (repeat clients only), and Cash.
Gift Cards/Gifts Certificates: Gift Certificates and Gift cards are non-refundable and are not redeemable for cash. The use of any specials, gift certificates, or coupons must be mentioned at the time of booking or will not be honored and an alternate form of payment must be used.
Prices: Prices are subject to change without notice.
Refunds: Since the services are non-returnable, and usually require the time and supplies, we do not offer refunds. If you are not satisfied with a service for any reason, please contact us; we would work with you in achieving the desired results.
Gratuity: Prices do not include gratuities. In appreciation to the staff for outstanding services, gratuities may be given at your discretion.
Cell Phones and Pagers: To preserve our peaceful environment for all, cell phones and pagers must be switched to vibrate upon entering.
Special Needs and Medical Conditions: Your life, health, and well-being are very important to us. Prior to receiving your service(s), please inform us about any special needs or medical conditions, pregnancy, hypertension, injuries, allergies, or disabilities. Talking with your therapist will help customize your service to ensure maximum enjoyment and benefits.